◆ CAPABILITY MATRIX

TECHNICAL OPERATIONS

Corporate IT Infrastructure 80%
Device Fleet Management (Jamf) 90%
Google Workspace Administration 90%
Okta Identity Management 75%
Network Operations 75%
Security & Compliance 70%

LEADERSHIP & MANAGEMENT

Engineering Team Leadership 65%
Service Desk Management 75%
Strategic Planning 65%
Process Optimization 70%
Cross-functional Collaboration 75%
Stakeholder Communication 70%

TOOLS & PLATFORMS

Jamf Pro (macOS/iOS MDM) 95%
Google Workspace 90%
Okta 75%
Jira & Confluence 80%
Slack & Communication Tools 85%
macOS & Windows Support 95%

SPECIALIZED EXPERTISE

User Experience & Accessibility 75%
Technical Documentation 85%
Onboarding & Training 85%
Incident Response 80%
Developer-to-User Translation 80%
Change Management 70%

■ CERTIFICATIONS & CREDENTIALS

JAMF CERTIFIED TECH

ACTIVE

Jamf

Issued: Jun 2022 ID: 202407-82259

▲ OPERATIONAL PROFICIENCY

INFRASTRUCTURE MANAGEMENT
85%
TEAM LEADERSHIP
70%
SERVICE DELIVERY
85%
STRATEGIC PLANNING
65%

DEPLOY CAPABILITIES

Ready to leverage these skills for your organization's success.